Baylend - Cheltenham (VIC)

5 /5 Suzy: I would like to say a big thank you to Tim at Baylend. I am someone who asks a million and one questions and as a first home buyer, the experience can be daunting. You made it smooth, stress free and genuinely enjoyable. You answered all my questions, went above and beyond, and were communicative, professional and organised. You held my hand throughout the whole process. Tim took the time to explain the process in a way I could truly understand and digest. He compared loan options, offered tailored advice and made sure I was supported every step of the way. I would highly recommend Tim and Baylend to anyone.

5 /5 Matt Haymes: Tim and the team at Baylend have been outstanding to work with across both our personal home loans and business lending. Their service is exceptional, communication is always clear and prompt, and they make the process feel seamless. We have complete confidence in their expertise and wouldn’t hesitate to recommend them.

5 /5 LI Jiangfeng: Tim and his team has been fantastic with our mortgage preapproval, finalizing the process and everything. Highly recommend Tim if you are looking for reliable and resourceful broker.

5 /5 Zoe Lafontaine: Tim was recommended to us by friends who had previously used his services to purchase their second property. With Tims assistance we settled last month on our first home and we couldnt be happier. We were in regular contact with Tim for ~12 months before we were ready to go ahead with the pre-approval process. Tim was always knowledgeable, professional, responsive & easy to talk to. He was casual in a friendly yet professional way which made our conversations relaxed. Tim was always happy to walk us through the process honestly and transparently from the beginning to the end. He always made sure we fully understood the information that was being delivered so we could make the most informed decisions. As it turns out, once we were ready to start actively looking it all happened quite quickly and we were fortunate to have Tim in our corner assisting us and co-ordinating between the bank and solicitors. I can truly say that the approval and first time mortgage process was easy, smooth and stress-free for us as Tim did most of the ground work on our behalf. Thank you Tim for all your assistance in securing our family home. We wouldnt hesitate to recommend Tim and Baylend for their mortgage broking services. We will certainly be repeat customers in the future when we are ready to buy our forever home. Thanks again, Zoe & Marcel L

5 /5 Liz Orr: Tim has been amazing. He has been there every step of the way and found us some great options when others failed. It gave me confidence during a stressful time. We were also able to get better rates and great service from the bank too. Would highly recommend.