IMBER - Kew (VIC)

Aisha Alhawli Excellent customer service and good quality and beautiful jewellery packaging!

s ss Zero customer service! When a watch band is already purchased and the customer walks in and asks if they can replace the broken band with the new one, what kind of store refuses to do so if the band or the watch is not purchased from them. I was willing to pay for the service, of course, but I guess these ladies are too busy doing nothing but stand around. I suppose bad customer service is company policy.

SOSEviltwin Great workshop for beginners to learn ring making! Attended a class with my partner on the weekend and we both thoroughly enjoyed it. The workshop was very clean, tidy and well equipped. We were given a detailed explanation of our workshop agenda and very clear instructions on what to do at each step. Due to the small sizes of the class too, we were able to get help if we struggled on anything. Although it was a 6 hours course we felt the time flew by really quickly and didnt drag on at any point. I was really pleased with the explanations and instructions as it helped with my understanding what were doing and I learned some great skills along the way. A extra special thanks to our instructor Emily who stayed back on the day and made sure everyone left with a ring they were satisfied with. It truly made the class special for myself and my partner.