Lovisa - Docklands (VIC)

Areeba Azeem I had the absolute pleasure of working with Anthony, and I couldn’t be happier with the experience. From start to finish, he made everything incredibly easy and smooth. All of my planning and requests were very last-minute, yet he handled everything with such professionalism and efficiency. His communication was excellent — keeping me updated at every step of the process. The ring turned out even more beautiful than I could have ever imagined. I’m genuinely amazed by the craftsmanship and attention to detail. I am beyond happy with both the final piece and the exceptional service I received. Highly recommend!

Emily Janson My partner and had gifted me a necklace from this store for Valentines this year, and the chain had broken about 2 months later when it got caught in my hair. We took it in to enquire about repair prices, and my necklace was sent off and their company did not charge us for repairs (even though they were fully in their right to and we were willing), as we had only had it a few months. Got my necklace back in perfect condition and couldnt be happier with their service and looking after me.

Sarah Wright Today, we had an exceptional customer service experience with the lovely ladies at the Erina branch of Angus & Coote. Ellyse, Theresa, Linda and Karyn all went above and beyond when helping us choose the right rings for my partner and I. One ring in particular, could not be ordered in my partners size, so they took him and the ring to the nearby jeweller to see if it could be resized. I was suffering from severe decision paralysis and was overwhelmed with what would complement my engagement ring. They were all very patient with me and offered great advice clearly based on extensive experience. I ended up getting a ring that I hadn’t even considered but which worked perfectly with my unique engagement ring. Both my partner and I left feeling really well looked after and impressed with a level a customer service that you rarely find these days. Thank you.