Natasha Arcuri - Collingwood (VIC)

Kimi singh Elaine is so lovely , I initially dealt with Ana ,she was amazing as well ,but I went to pick one of the rings and was greeted by Elaine . This diamond ring was just to make myself feel better during a very tough phase of my mental health and life . I went to collect the ring and just wanted to pair it with another one . I have never made such a purchase for myself and this was the first time . Having a conversation with Elaine felt like an elder sister convo , I don’t have family here and it rare when someone is so warm and loving and passionate about their Job . I just wanted to buy another ring for the way I was dealt with . Such a beautiful human being and very professional with her work and communication. All 5 stars to her . This store people are really amazing and very transparent with the policies. Can’t wait to pick up my other ring soon . I feel like a goddess after this diamond ring .

Olivia Davies We had a great experience at this location. The staff was super nice and made the whole experience very comfortable. The pieces are great quality at a great price point. Highly recommend. There is something for everyone here

edlee cotas My partner and I visited the store on 22/06/2025, and we had the absolute pleasure of being assisted by Lin. From the moment we walked in, Lin made us feel genuinely welcomed, comfortable, and heard. Her level of customer service was nothing short of exceptional. Unlike many sales consultants who immediately ask, “What’s your budget?” and then steer you toward options you may not even like, Lin took a completely different and refreshing approach. She took the time to truly understand our needs and preferences, guiding us through the collection with professionalism, empathy, and insightful suggestions. Lin’s communication skills were fantastic clear, thoughtful, and reassuring. We never felt rushed or pressured; instead, we felt supported and confident in making our decisions. Thanks to Lin, for turning this shopping experience into an enjoyable and memorable one. We are incredibly grateful and already looking forward to doing more business with her in the future. If you are looking for quality jewellery and exceptional service, we highly recommend asking for Lin.