Sacred Source - Malvern (VIC)

Dave F I have been a cash converter customer for the past 13 years since arriving in QLD, supporting my local CC store solely for the first 10 yrs before deciding I would see how I went with ordering from interstate stores, and 95 % of the past 20 purchases of my 100 buys from CC as at last week have now been interstate to have supported requirements for products my local CC stores did not have. without going into detail, I can safely say that the customer service I received from the current store manager, Mark, for the purchase of a galaxy phone, outdoes any service I have received from any retailer I can recall and I have never received bad service from any CC employee during the past 13 years - In my experience. the service I have received from every CC employee I have dealt with is as good as that you would get from a retailer (HN, JB, Good guys etc) but. by buying from CC. you typically save up to 50% off item RRP and .given that I have never had a technology related item fail on me. (and we are talking around 10 mobile phones, 5 laptops, 5 smartwatches, 2 Tvs .. the list goes on to the tune of over $17K , (I even bought a 34 inch DELL monitor at half price and it arrived in a sealed box, same as a purchase 4 weeks back of a hoover carpet deep cleaner) , . I fail to see why cash converters isnt a persons first port of call ... but to those who leave negative ratings and say they wont be back I say great - by your not looking at cash converters there is more for those of us who do support it to buy from Keep up the superb service team Dave

Nicole Ng Went there today and found something nice for myself. There is a line to go in but it was not very obvious and a lot of customers walked in and didn’t know there was a line within the store. Maybe there should be a sign outside of the store directing people to line up at the start. The lady serving me was nice and understood what I was looking for. She even helped me tried the charms on another sales assistant’s bracelet. Sales was great but not a huge selection.

Sarah Stone Great customer service. I worked with Georgia at the Chadstone store and had a family gemstone ring remodelled into something more contemporary. 95% of correspondence was done over email making the experience seamless and easy. Prices were competitive and turnaround time was quick. They also managed to make a plain band with the leftover gold. I would highly recommend them and will happily go there again.

Brianna Miles The lady Abby was absolutely amazing and helped my partner pick out a beautiful ring after having issues at Prouds, we purchased a ring at prouds and after 5 days it started going green, when we tried to come in and show her and the lady Sue refused to exchange or refund it, and made it extremely hard, we went to Goldmark and spoke to Abby who actually called Sue and explained the ring shouldn’t be going green after few days, and to offer us a gift voucher or an exchange. We went back to prouds to collect the voucher and asked if she could place a ring on hold that we were debating. She said she couldn’t cause there’s to much paperwork so if we wanted it we needed to exchange. Or she’ll give us the gift voucher but won’t put the ring on hold as she said it’s “too much paper work” we went back to Goldmark where Abby very much accommodated us with the most beautiful customer service. Highly recommend asking for Abby when you shop there!

Belinda C. Nice little jewellery boutique. Very helpful staff and they made sure that we got what we wanted, not pressing for sells. One could sense that they are more interested in a happy costumer. We can only recommend it.