Serenity - Carnegie (VIC)

Ainsley Donald 10/10! Andrew is such a lovely bloke and obviously cares about his clients. He has cleaned my rings several times and they always look so good after that Ive had friends/family ask if I had them replaced with new ones! I recently needed one resized as it was too loose and Andrew fixed it beautifully and for what I consider to be a very reasonable price. I really appreciate that he talks you through any work that needs to be done, explaining the cost and timeline. The work is also always completed to a very high standard, my resized ring looks considerably better than it did before Andrew fixed it. It is so good to have a trustworthy local go-to for quality work with a smile!

Jesse I was after a gift for my partner. I walked in to the store and was greeted instantly! I looked around, I knew exactly what I wanted just had to find it. A young woman asked if I needed any help. She guided me to what I was after - unfortunately they didn’t have the style and colour in stock. The young woman who was a Christmas casual brought over her senior sales assistant and they both discussed with me different options from Choosing another style and colour in stock, to ordering the one I was after. Both of the women were very knowledgeable and friendly. They let me know how long delivery would be and I was on my way! Would definitely go back simply for the customer experience.

Physiotherapy Pilates Very friendly customer service. Danna helped me to choose the most beautiful present for my friend and families. She was very kind and helpful. Thank you Danna

Ashleigh Hunter My experience at Chaumet Chadstone was lovely. I was greeted warmly and not made to feel in any way bad for just browsing. The SA Lucas was so kind and attentive. She helped me try on some beautiful pieces from the Bee My Love collection, while taking the time to get to know me and make me feel comfortable. Another SA brought me some macarons and offered me a drink too, which was lovely. Lucas was friendly and knowledgeable and I left the store feeling very special. Thank you!