Solitaire Jewellery - Narre Warren South (VIC)

Evripides Kouspos Id like to call out Eleanor for her excellent service. We took my daughters broken earrings into the store to be repaired, but we didnt have a receipt as they were a Christmas gift. Eleanor advised that they could be repaired or replaced as long as we had a receipt. The following week we went back into the store with a receipt from their Doncaster store. Rather then giving us the run around, sending the earrings for repairs, and waiting 6 weeks etc Eleanor and the team (I believe the Regional Manager was there) replaced them at no extra charge. This is a perfect example of common sense customer service and moving forward Ill definitely be purchasing from Saleras Chadstone.

Jo Had a slight issue with my engagement ring that I have had since August. Went in and spoke Taylah. Her professional approach in solving the problem was of one of the highest standards of customer service I have ever received. We had a slight hiccup with another store but as Taylah is such a super star she sorted everything out. Because of her service I bought my wedding ring also. The 5 stars are solely for Taylah, it’s a shame so of the other staff can’t take a leaf out of her book. So if you want high customer service ask for Taylah she will look after you. Thank you Taylah for everything you truly are amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

A Halstead Daniel was amazing to work with from start to finish. I needed an engagement ring turned around in a month and Daniels guidance, advice and workmanship was next level. I wouldn’t hesitate to recommend DDF Jewellers to anyone.

Benu Malhotra Their Cranbourne plaza shop is under construction,but they have set up a stall just in front of it. Two very sweet and polite ladies take care of it.Bought a pair of earings. They have still managed to display much of the stuff in the stall.