Valoren Jewellery - Ascot Vale (VIC)

Its not Anna Always great service when I go. Pick up usually within the next couple days. The guy (I think the owner?) is very helpful!! Thanks :)

Ben Eastgate Of the jewellers we initially visited, Larsen were a stand out for their customer service alone. From the first appointment, Fleur made the entire process of designing our engagement ring so easy and enjoyable. She was patient, knowledgeable and genuinely wanted to make sure our ring was perfect for us. It was so special to see Fleur draw our ideas right in front of us. We love the ring, and are already looking forward to making our wedding bands with Larsen.

Gourvi Verma From the very first day we visited Temple & Grace, Nancy’s exceptional service truly stood out. She was incredibly helpful and guided us through the entire process of selecting a band, Nancy went above and beyond by opening all the cabinets and encouraging me to try on every design, ensuring I didn’t miss out on any beautiful options. She also mentioned that more products are available online and was more than happy to create a custom sample of any ring I was interested in, which really put my mind at ease. During our second visit, I still couldn’t decide, but Nancy’s patience and warm smile never wavered. She showed me CAD designs of different options, and I instantly fell in love with my ring. Her expertise and genuine care made the experience so special. What truly amazed us was Nancy’s explanation of the lifetime complimentary services—resizing, cleaning, polishing, and even replacing small diamonds on the band at no charge. It’s rare to find such comprehensive after-sales care, and it speaks volumes about their commitment to customer satisfaction. Thanks to Nancy’s dedication, I am beyond happy with my purchase and grateful for the exceptional experience. I will definitely be returning to Temple & Grace for all my future jewelry needs. Highly recommended!