3 /5 Brenda Nguyen: Dined here Sunday lunch with a group of 8.
I’d like to start off with the disappointment of the service for a high end restaurant. Considering it was a Sunday lunch, and there were not many other tables seated at the time. I would completely understand if it was busy and there were many diners.
The waiters were not attentive, missed basic hospitality like checking in to take drink orders from everyone - not just one, then walking off. One waiter in particular, was quite rude and unwelcoming in his tone and body language. It was difficult to get any waiters attention as they were gathered at the bar chatting away.
When it came to food service, for the main we ordered steak and different types of mustard had been offered. Not everyone was seated at the table at that time, which I understand why not everyone had mustard. But there was no offer once everyone had returned to the table.
Entrees are very small, it would have been appreciated if the waiter could have advised us of the sizes and recommended to order more. Oysters were fresh and delightful. I recommend the steak tartare, well balanced dish.
Pasta dishes were the best part of this meal, we tried a variety of the pasta dishes, with each having balanced flavours. Portion sizes are definitely smaller than average for a main size dish.
Steak, spatchcock and fish of the day main was average, nothing outstanding.
Overall, good food depending on what you order - compliments to the chef(s). Poor service for the price point of the restaurant, which definitely has a lot of room for improvement.
Please be aware of weekend surcharges - as expected at many restaurants in Melbourne.
A strong recommendation for the business owners, please train your staff better when it comes to the payment. You are not a cashless business, so it is expected that some diners will pay in cash. It is not that difficult to count cash, and definitely does not require us - the paying customer, to count the cash for your staff in front of them, on the table, so they are able to visualise the correct amount.