The Grand Tofu (Doncaster East) - Food VIC

1 /5 Gee Man: I was a regular customer for many years, dining in with my family , friends and ordering frequently to my workplace at the hospital. I also introduced many friends and colleagues to this restaurant. During my last order, I spoke with a lady who I believe was the owner or manager. I ordered two dishes and asked for two small containers of sambal chilli sauce, but I was told I would be charged extra for one small container. ( 50c-$1 ) This had never happened before. Because of this, I cancelled the order and lost money due to the Uber Eats cancellation. Your 50 cent is more important than your loyal customer? then you lost me forever.. It was disappointing to feel that long-term customer loyalty was not appreciated. Unfortunately, this small issue led me to stop ordering altogether. Extremely disappointed..

3 /5 Barry Foster: A busy little place, convenient with lots of parking. The Yong Tofu items are fresh, tom yum soup base lacked flavour and a bit oily for my taste. The beef with tomato rice was tasty. All big servings, couldnt finish the whole meal. Staff are courteous, and the place kept clean.

4 /5 Jantzen Chee: Had the KL tai lok Mee, not too bad, has the taste, but if more pork lard, that would be much better. The portion is not big though.

1 /5 Yasmine Gal: Very bad experience at this restaurant in Doncaster. I am a regular customer, which makes this experience even more disappointing. I ordered roti canai and was served a frozen/pre-made roti, which was not disclosed anywhere on the menu. This is misleading and unacceptable. When I questioned this, the female staff member was extremely rude, defensive, and unprofessional. Instead of explaining or apologising, her attitude made the situation worse. Customers deserve basic respect, especially when asking reasonable questions. Due to the poor service, lack of honesty, and rude behaviour, I will never return. I sincerely hope the owner or management takes action and addresses this unacceptable staff behaviour, as it reflects very badly on the business.