1 /5 Spiro Pantazopoulos: I would not recommend this skin and laser clinic to anyone. The staff turnover is alarming, which is clearly a result of poor leadership. The owner, is unprofessional—never willing to admit fault and always ready with an excuse.
One of the major issues is their 150-unit Botox package. When you purchase it, you’re expected to use all 150 units in a single session, with no option to carry over unused units. But what if you don’t need that much? Over-injecting can lead to unnatural results or even facial disfigurement—why would any reputable practitioner encourage this?
The pricing is also misleading. You’re quoted one price over the phone, only to be told something different once you’re in the clinic—at which point, you’re somehow in the wrong. The owner is stubborn and dismissive, making for a frustrating experience. As you can see when he doesnt get a good review he is very dismissive and name calling. Obvously very mature of a professional business owner.
They claim to be the cheapest Botox clinic in Melbourne, but the poor customer service and constant staff changes say otherwise. Many former injectors have left due to the owner’s poor management, which speaks volumes. No one has anything good to say about him!
To make matters worse, the product itself is questionable. While Botox should last 8-12 weeks, here you’ll be lucky if it lasts four. It wouldn’t be surprising if the low prices are due to highly diluted products.
This review is not just on behalf of me but on behalf of many friends or family who have frequented the clinic over the last few years and say the same things. I havent been in 3 years, but clearly nothing has improved in that time.
Steer clear of this place!
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