Bien Vincent Dr - Dandenong (VIC)

5 /5 gvlahos79: I have been visiting Vincent for many years now, and he continues to be a very professional and knowledgeable dentist. He has a very calm and gentle manner about him which is great when working on my children. Detailed approach to his work and very informative. Thanks!

1 /5 Shakila Khan: I have never encountered a more rude and incompetent receptionist in my life than the one at [Dentists Office]. She is the epitome of unprofessionalism, treating patients with outright disdain and making what should be a simple process an absolute nightmare. She is unhelpful, condescending, and seems to go out of her way to make things difficult. Its clear she has no idea how to do her job properly, let alone provide even a semblance of decent customer service. Her attitude alone is enough to make me never set foot in that office again. If you value your time and sanity, avoid this place at all costs!

5 /5 Rowshan Yazdani: Dr Vincent is a kind, compassionate and competent clinician, he cares and I trust him with my teeth!

1 /5 Ishfaq Khan: The actions of the RECEPTIONIST have not only tarnished the reputation of your organization but have also demonstrated a flagrant disregard for basic decency and customer service principles. During my recent interaction with the receptionist on , I was met with an attitude that was both condescending and dismissive. Her conduct suggested a grossly inflated sense of self-importance, operating under the delusion that her duties supersede the importance of anyone else’s time or needs. This offensive behavior is not only unwarranted but also deeply insulting to clients who expect and deserve respect and courtesy. The receptionist’s demeanor is an affront to professional standards and reflects a significant deficiency in the values that should be upheld by your organization. Her assumption that she alone is burdened with responsibilities, while the rest of the world is free to wait indefinitely for her convenience, is both arrogant and unacceptable. Such egregious behavior warrants immediate and stringent corrective action. It is imperative that the individual in question be held accountable for her actions, and that measures be implemented to prevent any recurrence of such disgraceful conduct. Failure to address this issue promptly and effectively would constitute a severe lapse in the management and oversight of your staff.

5 /5 Kathleen B: Ive known and seen Dr Bien since I was in high school. My mum was a dental nurse and they worked together for years but we always saw Vincent as our family dentist. He is very reassuring and gentle (helped me through a panic attack when getting a wisdom tooth out in the chair). Now that Ive got a family of my own, we all go to see him. Please dont retire any time soon!!