Charming Nails - Keilor East (VIC)

5 /5 Danielle Rinaldo: It was my second time here today and Im definitely going back. Its hard to find places that do almond shape well and they have nailed it each time. The ladies are very friendly and constantly ask if youre happy with the work to make sure you dont leave unhappy. The place is also very clean especially compared to other salons in the area too. My new go to place!

5 /5 Leigh Enright: OMG! OMG! OMG! Rang up last minute and they scheduled me in straight away. Amazing job – where they listened and provided me with what I wanted. Super friendly staff too. Will be coming back for sure – thank you so much!

1 /5 Divya Lopez: I’ve never left a negative review before, but this experience was just that bad. From the moment I walked in, the two nail technicians at the front were downright rude and condescending—while other clients were present. I wanted to browse new nail colors, and when I didn’t find anything I liked and decided to stick with my usual shade, the technician made a snarky comment about how she had already asked me that from the start. Excuse me for exploring options? And when I tried to be helpful by providing the shade number from my previous visit, her response was anything but appreciative. Throughout the appointment, they kept whispering in Vietnamese in between their rude communication with me —it was beyond uncomfortable. And the cherry on top? Apparently, touching my phone after multiple rounds of drying was a crime—but instead of politely mentioning it, she was just plain rude. If you don’t understand the basics of customer service, maybe don’t work in/run a nail salon in the first place. I definitely wont be going back and dont recommend this Nail salon.

5 /5 Liz Keam: As a long-term client, I can only fully recommend Charming Nails as the most professional, high standard, friendly and accommodating manicure delivery of any I have been to. Always....well done!!!