Jenny Beauty Make-up & Hair Art - Maribyrnong (VIC)

5 /5 Roxas Stephanie: Jenny did such an amazing job with my hair and makeup. She did it so quickly and really well. I was chatting with her and she was really nice. Also, when she said that the makeup was long lasting, it really was. I cried and danced the whole night during my graduation and the eye makeup didnt smudge at all. 10/10 would definitely go here again. Thank you for such an amazing service!! (Also, the photos are from right after the appointment and the next one is like after 9 hours)

1 /5 Joey Lai: I came in for my birthday, at 1:30pm. There was 3-4 people already getting their hair and make up done for a bridal party. I was told that the mini facial is included if I did both hair and make up, which I didn’t. I got a quick facial by her assistant and then was seated for 30 minutes to a hour, around 2:30pm I asked how much longer it would be as I have been waiting for a hour and asked for a refund if services for the make up itself began past 3pm. She stopped and came towards me and said she will get back to me shortly, then 5-10 minutes later she began to apply my make up and rushed it, getting concealer/foundation into my eyelash extensions. The make up was rushed and was nothing like the reference photo, I showed her a pink glossy make up but she gave me pink matte make up. The other clients she had were telling her that they would be late and I told her, you can do their make up first if you want. She kept telling them it’s fine and that she was nearly done with mine. I was immediately unhappy with my make up especially since i did offer to leave if she refunded me instead of her doing my make up. The whole time she would just refer to me as her or point to me when talking to her assistant. Although she was trying to be friendly it just wasn’t what I hoped as I saw she had very good reviews. I could tell her make up skills were good but not $115 worth for 15 minutes. It is not my responsibility that she overbooked and fell behind, then did my make up first and caused other clients to be late to a wedding. I wanted to ask for a refund immediately but I didn’t want the clients to be even more late and/or follow me and ask for a refund as well. So I came back later and she looked at me so rudely and began to look at her friend and gave her a look. Right in front of me, when I asked for a refund she didn’t even question why or say anything. She just gave me my money back, I was really upset as I paid $115 for 10/15 minutes worth of treatment and she didn’t hear me out as to why I was unhappy. I just took my partial refund of $65 and left, as soon I left I could hear her screaming and pointing. I would’ve still came back again if she just heard me out or attempted to fix my make up but she didn’t.

5 /5 Angie S: Jenny is absolutely amazing!! She is the ultimate professional in her field and goes above and beyond to make you feel so special. The care she takes with knowing exactly what your skin needs, to the perfect make-up she applies that totally suits you (which lasted all day and night, I loved so much I didnt want to wash it off) and then, she even has awesome ideas for beautiful modern hairstyles that when shes finished, you feel like a movie star. Thank you so much Jenny, for making me feel so special and I really did feel like I looked beautiful for my Daughters and Sons weddings.