New Star Nails & Beauty - Keysborough (VIC)

2 /5 l c: Left with a bleeding thumb because of how rushed and rough the job was, the lady took absolutely no care for the work she was doing as she looked around while filing down my nails not looking at what she was doing. When she saw my thumb she pointed it out as if I had already cut it prior to the appointment and not because of her own carelessness. Every nail is a different shape, size and chunky because my fingers were shoved into the dipping powder, one nail comes across off my nail bed onto my actual finger and they look ridiculous. I was being rushed from the very start although there was only 1 other person there when I arrived. I always leave a $10 tip for these ladies and I’m so disappointed with this experience I won’t be coming back.

1 /5 Dalrene Lawton: Will definitely not be returning to this salon. Just had a set of SNS nails with tips done and the lady was so rough, ended up leaving with over five cuts around my nails beds including two which were bleeding by the time she finished. Even when she could see I was flinching from the pain in the spots that had been hurt she continued in her rough manner even rolling her eyes at one point. The nails were not even shaped evenly.

3 /5 Mel K: Was the most chaotic experience Ive had getting my nails done in 20 years. The salon was busy and despite having too many clients they kept on accepting more. I sat with my hands in acetone over 20 minutes waiting for someone to check them once. When I was picking the colours it was the most confusing experience and they made a mistake on what I wanted done. I witnessed this happened to multiple people while I was there. They were also clearly discussing between themselves my nail colour as they kept on saying its name mid sentence in conversation in their 1st language. I was in the salon for nearly 2 hours in the end which is crazy for sns removal and builder gel application on natural nails. I would have given them a lower score, however, the lady who did my nails was very skilled and the builder gel looks good