Odyssey Nails Brandon Park - Wheelers Hill (VIC)

1 /5 D W: I got my nails done here today, and I removed them right away, which punctured my nail surface and cuticle, and it hurt. I told her it hurt, but the nail technician replied that it was normal to feel pain, and that nail polish wouldnt even shape the nails. I want to ask how you learned your expertise, but the staff didnt have any humble or apologetic attitude. My nails still hurt a few hours later, and I was afraid to touch warm water. To be honest, Ive been here for three or four years, and the previous staff were very friendly and professional, but today is my last time here, and I wont be back. I cant believe the professionalism of some of the staff. Thank you boss for not charging me in the end, but what I want to say is that women come here for beauty, and its suggested that the professionalism of the staff be improved.

1 /5 Sachani Perera: Two of my nails were done really badly. The girl did such a rushed job and glue was all over my fingers. They did not wipe off the glue off my skin until I pointed out. Underneath of the nails were too thick and not cleaned after the SNS and it was looking so untidy and uncomfortable. I tried calling few times but they don’t answer calls. Not recommended unfortunately

1 /5 Anushka Wijesooriya: Management needs to train their staff in customer service. I came in asking for one particular, simple service and the lady started applying acrylic on my natural nails. When addressed, they respond combatively and lie about what was actually said. I would not recommend this nail salon as there are plenty of nails salons offering good service and fair pricing including the salon just downstairs called Galaxy SNS Nails, it’s located on the lower ground floor near Chemist Warehouse - give them your business instead, they did a fantastic job with my nails, friendly staff and was also slightly cheaper.

5 /5 Julie Cross: Fantastic nails. I’ve been seeing Jenny for over 10 years. They are friendly and professional. Always happy when I go to Odyssey Nails!!!