Salon Mace - Windsor (VIC)

5 /5 Amber Jones: I’ve visited Salon Mace a couple of times now, and I always leave feeling so happy with my hair! Maisey has done my blonde hair twice, and she truly knows what she’s doing, exceeding my expectations each time. The entire staff are so welcoming and friendly, they make you feel so comfortable. I can’t recommend Salon Mace enough, the team is amazing!

5 /5 Nik: There are no words to describe how thankful I am to have come across the salon and how much I appreciate them for what they’ve done, particularly Elisabeth, I came in with nightmare hair (like seriously horrible hair) and I wasn’t expecting to walk out basically shaking with happiness. Not only did Eli walk me through everything she was doing, she gave incredible advice and did a miracle job on my hair, I cannot thank her and the team there enough. Thank you for all you’ve done, I highly recommend this salon. Thank you for giving me my confidence back. (The video is the after, the colour is absolutely dreamy)

2 /5 Karen Benattar: I had a bad experience here. Which was only worsened by the poor customer management of the owner. Firstly the chairs are hard plastic and cold. When you are sitting a few hours with die, a soft padded or a professional hairdresser chair should be expected. Especially considering the upper end prices that are charged. They know they have a problem with the water temperature at their basins. It fluctuates dramatically when an upstairs tap is used as a consequence i had the delicate skin at the nape of my neck burnt. I got quite a shock and it stung for about 10 minutes. Luckily they have the hot water valve set at regulations and you cant really be burnt permanently. Then they are so busy that the girl applying my die kept being asked questions and leaving me mid application. As a result she completely forgot to apply die to the entire left side of my head. Im 60 years old and I have been dying my hair at salons for 30 years all over the world even in non English speaking countries this has never happened to me. When I pointed it out to her she was so absent minded that she denied it and treated me as if I was silly. I actually had to ask her to check and sure enough she got a shock. No die at all on the whole left side. This salon treated me very badly and the owner had the audacity to send me an email saying theyd cancelled my future booking. When what should of happened is she should of offered me a refund and of been trying to ensure Id return. It has very young clients and I probably dont fit in as they seem to be the influencer crowd. It is a shame that we arent all treated with equal respect and care. I really was upset after leaving and they said they didnt like my attitude when I never raised my voice and was only civil and reasonable. I am now at a salon that charges 45% less and does a great job. They have padded chairs and the latest dryers. The 2 cousins that run it are so sweet and listen to me and do not dismiss any concerns I have. After all Im the paying client. I cant recommend this salon and I almost neve write such reviews but I do think my experience needs to be told.

5 /5 Ally Christodoulou: My experience at Salon Mace has been amazing! My first time coming in, I had previously had a bad experience at another salon and didn’t feel confident about my hair, but Felicity and her team have since helped me get my hair to a place where I feel so much better about my hair and have helped me with my hair journey! I have since been coming back and obsessed with the gloss and blowdry I got the other week!!!

5 /5 Bailey Beck: Such a great salon! I was on vacation in Melbourne from the U.S. and booked a last minute appointment for a hair cut with Maisey. I asked for a pretty dramatic cut and she was incredible! Cant recommend enough