Saltair Day Spa Port Melbourne - Port Melbourne (VIC)

5 /5 Jasmine Clarke: Came here for the mother and daughter package with my mam whilst she was over here visiting from the UK. We both had a lovely time, feeling very relaxed during and afterwards. Thank you to the girls who looked after us! Also thank you to the girl on reception who added a free enhancement each onto our package after we were seriously let down by the Caroline Springs venue.

1 /5 Daniella Malak: Worst experience ever. I have paid 130$ for a 30 min deep massage and was expecting it to be phenomenal but turned out below average. Although I requested a firm pressure since its a deep massage, the type of pressure used was light and it lasted only for 15 to 20 mins. So disappointing. Also the facial wasnt so good. Never coming back.

5 /5 Nick M: We visited for a quick massage as we have heard good things about the services. Overall, the experience was relaxing and enjoyable. We were greeted and taken to the wait room immediately. The process was streamlined and easy and the girls assisting us were very polite. The rooms were clean, tidy and had a relaxing vibe. We were provided with a choice for every step of our massage from essential oils to massage pressure. We will definitely be returning.

5 /5 Irina Finagina: Saltair Spa Date of Visit: August 9, 2024 Location: Port Melbourne Ambiance: The ambiance at Saltair Spa was relaxing and well-decorated. The environment was perfectly set for a calming experience. Cleanliness: Saltair Spa was clean. Every area, from the reception to the treatment rooms and restrooms, was well-maintained and tidy. Staff: The staff were amazing, especially Tabitha, who made the experience even more enjoyable. They were welcoming, professional, and attentive throughout my visit. Treatments: I opted for the pamper package, which was truly indulgent. The treatments were highly effective and enjoyable, leaving me feeling thoroughly relaxed and rejuvenated. Facilities: The facilities at Saltair Spa were impressive, adding to the overall pleasant experience. Value for Money: Given the quality of the services, the spa offered good value for money. The pamper package was well worth the cost. Overall Experience: My overall experience at Saltair Spa was very good. I thoroughly enjoyed my time there and will definitely return. I would highly recommend this spa to anyone looking for a luxurious and peaceful escape. Rating: ★★★★★ (5/5)

2 /5 Candy Smith: Disappointing experience. I booked 2 days before on a Saturday calling the Port Melbourne number. The reception (or whoever answered) asked which location to which I replied Port Melbourne. I explained what I wanted over the phone and was told I should select relaxation massage. The receptionist took basic information and confirmed the booking - a 1.5hr massage. 10am - 11:30am, $210. On Monday morning I got a call at 9:59am to confirm I would be attending. I arrived at 10:04am. I was ushered into a white room with loud music. I had to complete paper work. By 10:07am I’d finished. At 10:10am I was taken to the massage room and had a brief consult. I had asked for the head rest to be adjusted as it was too low. The head rest was adjusted to a very high position. Also not suitable. The therapist offered me a second table and left the room for privacy. I checked my phone. It was 10:20am and not massage had started. I told the therapist of my focus area. The focus area wasnt touched. Actually, completely avoided. At payment, I’d handed over my $200 voucher and told I had to pay a further $18. I said I was told $210. The additional amount adjusted. I told the receptionist of my above experience. I said I paid for 1.5hr massage and got 1.25hrs, so I’ve effectively paid $25 to complete the registration form. The receptionist said when making a booking you should have been told to come 15 minutes early. I got a flat sorry. That’s it. The massage was okay but not $210. If expensive massages is your thing, then maybe shop around use Endota Spa. Their booking experience and facilities are nicer. Or visit a physio if you’re not worried about the chanting monk music.