Splendid Nails - Cranbourne North (VIC)

1 /5 Whiskaz1: I used to come here with the previous management but hadnt been in a while. Im currently pregnant so my partner thought he would treat us both with a pedicure and for me to get my nails done. With the pedicure I got half the job done, they didnt even do the scrub up my leg or remove the skin very well at all. When it came to my nails, I selected a white based glitter for my toenails but somehow managed to get a pink with nearly no glitter whatsoever. Then it came to my hands and thats when it got even worse. The lady cut my finger near the cuticle which immediately started bleeding which then she continued on with the SNS job like it never happened. As you can see by the pictures they have been left very think only on some fingers. Not to mention the amount of my natural nails that is still exposed where there is no SNS at all, which has left sharp jagged edges along all the edges. The quality of the work is absolutely disgusting and my partner feels horrible that he even brought me here. I wouldnt recommend this place to anyone, unless you enjoy wasting your time, money and enjoy being injured. I would rate it a 0 if I could as 1 star is still too high for the work they do here.

5 /5 Carmen May: First time customer and I was so please with the service and outcome I’ll definitely be going back. The lady that did mine went above and beyond to make sure my nails were all the same length and shape, I’m extremely happy with the service I received thank you so much ☺️

1 /5 Pushpinder Brar: They are worst at their job. They will agree to do the nails exactly like the photo you show, and end up doing completely different and horrible stuff. Instead of considering and apologizing for their actions, she kept on arguing with me. Please see attached photos for reference. Please look closely at ring finger for a wound on my nail bed.

1 /5 Roselle Angeles: I went here today to get my SNS removed. Then I thought I may as well get another SNS. Staff asked me to sit down at approximately 1:20 pm and someone will come. I had to wait Approximately 45 min until someone finally attends to do my SNS. This was about 2:05 pm. Believe the below reviewer when they say these people do not value your time. I showed the lady a photo of what I want which is french manicure with red tips. She was quite rough in handling my hands, but I guess I cant expect much as this is quite common with other nail salons. However thats not why Im writing this review. I am a health care professional and I am writing this review to let people know that this nail salon is not hygienic with handling cuts which could lead to nail or fungal infection. The lady who did my SNS cut my cuticle too deep with an electric nail buffer, it hurt and was bleeding. She didnt even stop, just kept on buffing my nails like nothing happened. She actually even defended herself that its my fault she cut my cuticle as my hands are not relaxed. Way to go blaming someone else instead of owning up to your mistake. She kept going on doing her job. I had to point it out to her that my cuticle is bleeding and if I could have some cotton to stop the bleed. She got a tissue from the drawer which looks already used. I asked her if it was clean, no answer.  She was just talking with her colleagues in her mother tongue. After some time, she finally put some liquid styptic on my cut, which stopped the bleed. When she was finished with the SNS, I noticed that the red french tips were very blotchy, it was not a clean curve line like the photo that I showed her. I explained this to her. She said that she told me this beforehand, and this clean curve I want could not be achieved with SNS, only shellac/gel. I told her no, you did not tell me this before. Otherwise I never wouldve gotten this in the first place if its blotchy. Before I could even take a photo, she proceeded to cut my nails immediately/aggressively as she was obviously upset that I am not happy. Due to my frustration +++ and wasting almost 3 hours at this nail salon, I couldn’t help but cry. There were other people present, humiliating myself. I’m really just hoping I don’t get a cuticle infection. I’ve attached photos for everyone to see. Needless to say I wont be coming back here.

5 /5 Ritzy G: Under New management and still do an excellent job. The new ladies are all lovely, friendly, patient and took their time to ensure I was happy with how my finger nails and toes were looking the entire time. Waxing was very thorough as well. I had a very nice experience as always and still highly recommend. Thank you ladies.