Springvale Dental Smiles - Springvale (VIC)

5 /5 Sally: I had an exceptional experience at Springvale Dental Smiles today. Though I arrived feeling quite apprehensive about my appointment, the staff went above and beyond to ensure my comfort. From the warm welcome upon arrival to the soft, tranquil music in the treatment room, and even the serene visual of falling leaves on the ceiling-mounted TV, every detail contributed to a remarkably calming visit. My sincere gratitude to Dr. Juree Im for your gentle and considerate approach throughout the appointment.

5 /5 Linda Hong: I went to Springvale Dental Smiles on 30th September 2022 to get my braces by David Quang Nguyen from a recommendation off my nephew Ryan, who also got braces three years earlier. Today it’s been 545 days later 27th March 2024 and finally my braces are coming off. I was pleased with David’s help during this 1 year, 5 months and twenty eight days. He was an honest, supportive, understanding, respectable professional dentist who stuck to his word and could be trusted to do right by me during whole time. A huge thank you to Sammie as she was the dental nurse helping out today. They removed my brackets, wires, cleaned my teeth, acid washed my teeth, added a permanent retainer on the top and bottom of my teeth to help my teeth stay in position, did an Xray to create my retainer as well. My teeth feel extremely clean and shiny as well. During my time spent at Springvale Dental Smiles. I would like to thank all the dentists, receptionists / dental nurses and people who were doing an apprenticeships as well. Lily, Sammie, Anh, Juree, Ra, Mia, and Jewel. Thank you Lily for always making an effort to call me up to come into appointments when patients weren’t able to come and fitting me in when I was having problems in regards to my braces. You always put in time and effort to help me each time I needed advice or assistance. Great service, modern technology, hygienic facilities, dependable and reliable staff. They are an excellent team that work well together. Highly recommended. Thank you.

5 /5 Sreyleap Long: This is a little overdue recognition for Dr Audrey as I had multiple visit at this clinic and Dr Audrey has been nothing but very helpful, informative, thoroughly explained every steps of the way to treat my teeth. I’ve returned for minor touch up , Dr Audrey is accommodating and charged no fees on these visits. She is always back to back with customers but never make me feel rushed and answered every questions to ease your concerns. Thanks Dr Audrey and the team here. It’s very hard to find trusted dental like this and I’m so glad I have found this place and will continue to come back and recommend everyone I knows

1 /5 Leng 8888: Other doctors are good to recommend! However, Dr. Juree Im is not a good choice. She is rude and doesn’t listen to her clients’ preferences. Even when we came in well-informed a week in advance, she didn’t make any adjustments to fit our needs. We needed to fit a black hole and a big hole before the teeth gate, but she still hasn’t fixed the black point on my teeth. I’ve asked her repeatedly to fix it, but she keeps ignoring me. As a result, I still have a big hole on my teeth. So, what’s the point of coming here? She said that my teeth are big for her to design or fit ( it means don’t know how to design) , I was informed I happy to pay please no worries to pay! Just to do good job what we want !. So, we have to go there Dr to do again.

5 /5 Ava Seet: I cannot recommend Dr. David highly enough! From the moment you walk into his clinic, you are greeted with a warm and friendly atmosphere. Dr. David is incredibly patient, gentle, and kind, making every visit a pleasant experience. His expertise and knowledge are evident in every procedure, and he always takes the time to explain everything thoroughly. Whether its a routine check-up or a more complex treatment, I always feel confident and well-cared for in his capable hands. Additionally, his staff, especially Lily, are just as wonderful. Lily is always welcoming and ensures that everything runs smoothly. Her professionalism and friendly demeanor make the entire experience even better. If youre looking for a dentist who truly knows what hes doing and has an amazing team, Dr. David is the one to see!