TK Nails and Beauty - Rosanna (VIC)

4 /5 Emily Cat: Nails and pedicure always look immaculate when I visit the salon, they are super friendly and accomodating, with amazing attention to detail. The only downfall being very poor time management, even if you’ve booked an appointment it won’t matter, they cram in a lot of customers at once walk ins and all and you end up getting pushed back and don’t get out till much later. It is something that could definitely be improved and is unfortunate since they do such an impeccable job at nails and pedicures. X

1 /5 S Corr: Ive been back a few times and really wanted to like this place for the location but sadly I cant say I do. They overcommit to too many customers at once. There were 5 of us to 2 staff. This compromised their level of service. The standard of cleanliness is also questionable with utensils and files not looking particularly clean. The regular nailpolish I asked for was running out and instead of grabbing a new bottle she thinned out what was left to make it go further.

1 /5 Hillary Muzinda: Had my nails done on the 22nd of Dec - showed a reference pic of what I wanted including some nail art (flowers) was told it was easy to do. Requested tips and was told in order to do tips sns or acrylic was needed - chose to go for sns. The process of sns was good and the French tips were done well but when it came to the nail art Cathy couldn’t do it despite suggesting , it was easy to do when a reference picture was shown initially - she asked if we could do a different type of flower which I was ok with. When I left I was happy with how they look however literally 12-24 hours after having my nails done the gel was pealing off. Called to alert Cathy and she complained that she was very busy and may not be able to fit me in, eventually she advised me to come in the next morning to fix the pealing which proceeded to happen again that very evening. I’ve since had 4/5 nails have the gel completely peal off and 3 of the sns nails have beoken off completely (I was aware this could happen as I wanted a thinner sns I have been very careful with them as instructed) but I don’t think the quality of the nails is good enough especially when I spent $80 on the set see attached photos to see the state of my nails after less than a week, honestly regret spending my money on these nails.

1 /5 Valerie D: The worst nail experience in years, bad manicure as you can see, two nails colours fallen off for no reason on the second day, the nail surface are extremely uneven. I waited for 25 minutes(although I have a booking, it makes no difference to walk-ins) and they rush my nail in about the same time. Been here before, but will never come back.

5 /5 Bek S: Recently moved to the area, started going here in December and am happy with results every time. I get sns on my natural nails and Kathy always does a great job.