Creative Costumes - Oakleigh (VIC)

Noir Black I did not want to leave this review but after conversing with the store they would not accept a return. Whilst the earrings I purchased were pretty, the hoops were poor quality. I found similar hoops online at sites selling for $2 or $3 and yet the stores response was that their product was as advertised 18k gold plated, and was priced accordingly with free postage. I would have preferred to pay for postage had I known the quality beforehand. Additionally, Fair Trading NSW states that a consumer is entitled to a refund on jewellery if unworn and in its original packing if the buyer is not satisfied with the product. Whilst the order was reasonably priced and arrived very quickly I am disappointed with the product.

Dheeraj Monga Hassan was incredibly kind and compassionate when he helped me remove a tight ring from my finger. His professionalism and care were truly appreciated, and the jewelry looked stunning as well. Kudos to you, Hassan! Thank you!

Karandeep Kaur I had an amazing experience with Design by Sapsee .The craftsmanship is exquisite, and the attention to detail is truly impressive. Every piece feels unique and high-quality. The customer service was exceptional , friendly, patient, and knowledgeable, helping me find the perfect piece. I’m beyond thrilled with my purchase and will definitely be coming back. Highly recommend to anyone looking for beautiful, timeless jewelry!”

Kate Chowdhury Loved the service from staff yesterday (I think her name was Diane) with an exchange from a gift. Friendly Attentive Offered suggestions and assistance but was not pushy. Very impressed. Thank you Diane.