BOCCATA RESTAURANT - Food VIC

4 /5 Avni Swami: This review is a shoutout to PRAK (Prakrati) who was my host. I checkedin after my flight got cancelled and a long day of mess trying to get hold of the airlines. I was really tired & hungry and being a vegetarian I had very limited options. Prak really hepled me with the best possible options & made it seamless so that I didnt have to run around further. Her hospitality was top notch. Thanks girl!! The food was fine too.

5 /5 Melissa Hansen: Lovely food. We had a lovely family meal and the space is relaxing. Our waiter Ryanna went above and beyond to request to the chef that the kids deserts come with a topping. She was kind and attentive. We were glad she was our waiter, however our service was let down by her manager who we wont name, who was rude and and demanded the kitchen staff will not serve kids desert with topping. And she seemed annoyed that wed ask. The kids got their icecream toppings thanks to Ryanna. Thank you Ryanna for making this a special occasion. Images, garlic butter bread. Chicken, highly recommended, steak amazing. And kids loved their desert with the toppings.

4 /5 Monica Echeverria: Overall, everything was just okay, but compared to other Novotel locations (even the ones in Melbourne), the experience felt below average. The restaurant itself is pleasant, and the food was just fine, but the service was quite slow and a bit careless. We ordered the fried lasagna bites as a starter — they were fine, though nothing remarkable (unfortunately, there was no focaccia available). Our first main was the pappardelle ragù, which was average in both presentation and flavor. We then waited almost 30 minutes for the truffle mushroom gnocchi, which turned out to be disappointing and not worth the long wait. We finished with a tiramisu that was clearly pre-plated and refrigerated — a bit dry, but still decent. We also ordered a glass of Pinot Noir, which was fresh, smooth, and easy to drink. We would have ordered more, but the staff rarely came by our table. In fact, several nearby tables also had to call the waiters over to check on their orders or request dessert menus. It often felt like we were being forgotten. Our first waiter, a young man, seemed uninterested — when we asked for recommendations, he admitted he wasn’t a big fan of most dishes, which wasn’t very encouraging. Later, another waiter served our desserts; he was much more attentive and pleasant, which helped end the evening on a better note. Overall, not a terrible experience, but definitely room for improvement. The restaurant can be visited without staying at the hotel, and they offer 90 minutes of free parking for diners.

5 /5 Dav S: 5 stars! Authentic Italian taste and fantastic service! My daughter loved the pasta, and we returned for more. Initially, the linguine was a bit overcooked, but the waitress was amazing - she immediately sent it back and got a new dish made. The replacement was perfection! Great texture and flavour. The waitress was also super welcoming to my little one, encouraging them to speak up about their needs. Highly recommended!"

5 /5 Matilda: Ryanna has incredible service, the food here was phenomenal and great location. Highly recommend the set menu great value with great options too. The steak was cooked perfectly and the tiramisu was definitely up there with my top favourites. Will definitely be a frequent customer here.