1 /5 ni pham: I had a very disappointing dining experience at Old Kingdom Peking Duck.
We booked a table for 7:30 pm for 4 people, but were only seated at 8:00 pm.
We didn’t get to place our order until 8:15 pm.
The first dish (Peking duck) didn’t arrive until 8:45 pm, and the soup came at 9:00 pm.
We asked about the stir-fried dish four times and were repeatedly told it was “being cooked,” but it never came out. Meanwhile, other tables that arrived later were served their food much earlier, which was very frustrating.
The male manager had a bad attitude and was not professional at all.
We ordered one duck that should come with 3 dishes, but we only received the first duck dish and one soup (which even had a large bone in it).
Despite not receiving the third dish, we were still charged the full price for all 3 dishes. When we questioned this, the manager simply told us to “keep waiting if you want takeaway,” with no apology or proper explanation.
Extremely long waiting times, poor service, and unacceptable management attitude.
Not worth the price. Would not return and would not recommend.