Benefit Cosmetics BrowBar - Chadstone (VIC)

5 /5 Sara Mao Chhooy: I came to see Nicole for my eyebrow wax last week and was invited to have a free facial as they are doing some trials before launching their facial service. It was a great express option for those who want a quick refresh on their lunch break or after work.

5 /5 Sasha James: Excellent brow lamination service with Brittany K. She was wonderful. Super professional, friendly and did a great job. The other team members were lovely and friendly too. An all round great experience. Thank you!

5 /5 Grace Freeman: Very pleased with the results of my eyebrow lamination at Benefit BrowBar Chadstone. Nicole was lovely to chat with, she explained the procedure in detail and answered all my questions. I’ll be back when I’m due next.

1 /5 Russell Natalie (Lifeandotherthings.): Please don’t go here. Nicole was so dismissive to me as a customer and it was quite sad to experience what I experienced today. I went in store today to try and find some new brow products and possible Complexion products. I waited by the brow section and was served by Nicole who let me know I’d be next as soon as she was done with a customer to which I agreed. Nicole then approached me and I told her I wanted to try colours for some of the brow pencils. She immediately said I’d be colour 6, to which I responded in shock and quickly declined as I already knew 5 was quite dark on me. I had an expectation that the sales assistant would then offer to try other possible colours to match my eyebrows and skin tone. However, Nicole then proceeded to throw the pencil onto the table and said fine okay then, and went to serve another customer. No explanation or even a goodbye. I did not expect such a rude and dismissive service from Nicole just as a customer who needed assist in picking some products to suit my shade. I left that store feeling so disappointed, disheartened and discouraged that Nicole did not even offer to find other brow colour products but went to serve other waiting customers even though I had been waiting my turn. I did return later to just try understand why Nicole refused to serve me or offer more colour options and she started arguing with me saying there were other customers waiting, even though I had arrived first. I firmly believe this was wrong, discriminatory and so disappointing.

5 /5 Heather: Molly at Chadstone Myer was amazing. I am 63 and I have found that some brow salons do not go to much trouble because I am older (not old) however Molly took a lot of time and I loved the result. I’m lucky to have thick brows and the result of covering those pesky white hairs along with the care and attention by Molly was lovely. ♥️