The Lounge Beauty Co - Cranbourne Park - Cranbourne (VIC)

5 /5 Anny: I got my eyebrows threaded here for the first time today at around 12pm and the lady was lovely and friendly, she did a really good job and took her time to make sure i liked it although there was people waiting she didnt rush the service. Probably the best service Ive received around the area and will be back again :)

1 /5 onamaree ngametua: Bad service. Highly don’t recommend. Was waiting in line like normal customers do & the worker that was working todays shift 29th March at 2:44pm she decided to skip me and do her friend who just walked in. Told me to take a seat in the chair and went and did her friend. So I left and went to another beauty salon and spent $$ who treat customers fairly.

2 /5 Monique: Came in for a brow thread and tint ($25 total) the service was going well the lady that was threading my brows was lovely. When it came to the tint she recommended I try the henna option instead as she said she favoured the henna insisting it was better. I agreed, she didnt tell me that it was an extra charge. When it came to paying she charged me $50 plus surcharge. Literally double the price I was expecting. I reminded her I only had a brow and tint, she said yeah the henna is extra. Not nice to scam your customers. Wont be back or recommending your salons after that performance.

1 /5 Phoebe Breitkopf: I recently visited the lounge beauty and had an incredibly disappointing experience that I feel compelled to share. During my visit, I was criticised for my clothing choice by a staff member and the way it was delivered was not only unprofessional but it also felt deeply disrespectful. Instead of focusing on customer service I was subjected to a condescending remark that implied I look homeless. This kind of behaviour is unacceptable in any setting especially where the expectation is to provide a welcoming environment for patrons. Its disheartening to see such rudeness especially toward someone who was just there to get eyelash extensions. I believe no one should have to face criticism or judgement for their appearance and this interaction left me feeling very unwelcome and uncomfortable. This type of matter really taints the reputation of the lounge beauty and based off this experience, I cannot recommend this place to others and will not be returning. I have read the other reviews and the negative ones have been replied with a sorry for the inconvenience, but let me be the one who is sorry for the inconvenience.

5 /5 Rita Rani: "I had an amazing experience here. The staff was so friendly and welcoming. She did an incredible job with my eyebrows. She gave perfect shape to my eyebrows. Highly recommended to visit.