Kulvinder Kaur Terrible eyelash extensions service. Half the eyelashes fell after the first week of getting them done.
Started experiencing red, puffy, dry eyes, it has now been 2 months since i got them professionally removed but the redness and itchiness is still present.
Please do not get your eyelash extensions done here, this is the worst experience i have ever had. This has made me not want to get eyelash extensions done ever again.
1 /5
Samantha Smith Just had a really bad experience at this store which has left me and my daughter shaken up. Went to have 2 repairs done, one each. Not colour matched at all on both, particularly, my daughter. We felt uncomfortable whilst there, like we were being talked about. Her technician kept kicking and banging her knees under the table. Another one rammed her chair into her knees, both laughed. Was told it would cost $20.00, which upset my daughter greatly as our breaks occured within days of getting them done. Was told, unless we come in, within the week, we would be charged $10.00 for each nail repair. I said o.k., we will do that next time. Fee was waved, however, when we were leaving, my daughters technician was pointing at her with the other technicians and someone said loud enough, dont come back. Not used to this behaviour, it was like a pack of nasty hyenas. Very upsetting as we were looking forward to this being our new nail place after having a bad experience elsewhere. We are regular customers of acrylics and pedicures but will never return to this store.
1 /5
Marianthi Kafamanis Hello, my teenage daughter came to your Werribee store and got her nails and toes with gels on 10 January. After not even one day one nail fell off her hand and she went the next day to your store and explained she was in the day before and they said she had to pay for it to be put back on. Within 7 days 5 nails have already fallen out on her hand and another two have fallen off on her toes, so 7 nails fell off within a week. We paid a total of $125 for both hand and feet service.
I have emailed your company about this last week and have yet to receive a response. Very unprofessional and would not use your service or recommend it again.
1 /5
Annie B Awful experience. The nail technician was rude and gave curt replies, despite my being polite throughout. She seemed extremely disinterested and rushed through the procedure. When one of my nails started bleeding, she didn’t even acknowledge it, let alone apologise. I considered giving 1 star but didn’t, as the other staff seemed more polite and professional.
3 /5