QRoom - Food VIC

1 /5 Vannessa Mayne: What a complete rip off. The drink prices what a scam. Was looking on me and my partner banks after our night last night. we got charged different prices for same drink. one jack Daniels was $15 then another was $18. I had a transaction where I bought one jack Daniels one water. $23 that means I was either charged $6 to $8 for a water when they buy the bulk from Costco. My family also had argument with bar server. Trying to charge $6 for one water when should of been 2 for that price. There was few workers and they were all charging different prices and adding couple dollars each time. Trying to take advantage of people who r busy having good time. Think we wont notice. So I suggest double check for anyone who been or planning to go Qroom.

5 /5 Chloe D: I came for the concert last weekend with a group of friends. I just wanted to come here to say that we all had a blast, the staff are amazing and they have the best pizzas. The gorgeous bartender with black hair was even dancing with us when we came to the bar to get drinks, and that never happens at any other venue I’ve been to! The sound system and the lighting in the venue is phenomenal! 1000% would attend another Q Room event!!

1 /5 Eddy Russo: Let me first preface this review by saying that the actual concert was phenomenal. Keenan Te blew us away. We arrived at around 2:30 for a 7:00 start concert. At this time there was 5 people waiting. There was no one there to direct us so a man who I believe is the chef made a phone call to someone and ended up telling us to wait in the side room. My partner needed to use the bathroom and the only bathrooms were in the actual venue which we were using. I saw the mens toilet but could not see the womens so I went to look. There was a man kicking back on a lounge chair using his phone. He was a bigger man wearing all black and Nike kicks. He yelled at me from across the space and told me the venue was not open yet. I told him I was just looking for the womens bathroom as I only saw the mens. He told me that they were both back there and immediately told someone to lock all the doors and I was sent back out. I believe this man was possibly the owner. short hair, stubble and incredibly rude. After this it got close to 7 so we formed a line outside to remember the order we came in. A man and a woman started scanning our barcodes and giving us wristbands. Eventually the man told us the doors were not going to be opened until 8:45 because they needed to do "a quick soundcheck". He said that if we wanted we could again wait in the side room. We remained in line until a blonde haired lady who might be security came and told us we needed to go into the side room, which we did. Eventually a man ended up telling us that the doors would be opening in two minutes so we made our way back to the front of the door. The blonde haired lady returned and again told us all to go into the side room. We all looked at her baffled and she screamed at the top of her lungs saying "everyone into the side room NOW". We were just pretty shocked that this is the treatment we were receiving from staff at this establishment. we went up to her as a group and said that was not really okay because we have been waiting here since 2:30. Important to note that they did hand some people bottles of water, probably to soften the blow from the treatment everyone was receiving After this complaint she eventually backed down and let us through first. The organizers at this venue did a terrible job. We even found out later that the owner of this establishment asked someone who arrived at 1:00 if they were the artist. I probably would go again if Keenan Te performed here again but if you can, steer fully clear of QRoom in Thomastown

5 /5 Dan Hamill: Ange and his team are just incredible. A state of the art venue, bringing such an elevated experience to the Melbourne entertainment scene. It’s very rare you meet an owner who really ‘cares’ about not only the venue, but you’re event and making it GREAT. A heart based family team providing a world class experience. 10/10

5 /5 lena mitrevska: OUTSTANDING VENUE - OUTSTANDING TEAM QRoom is truly a Standout Venue From the Moment we arrived the experience was nothing short of exceptional! The Owner has created an atmosphere unsurpassed welcoming stylish, comfortable & full of positive energy! It’s evident just how much pride and care he gives into running this venue! Special mention to the Bar Manager Charmaine that leads her team with so much passion warmth & professionalism showing in the Bar Staff’s performance on the night! All Genuinely welcoming! The Bar staff were attentive friendly and incredibly efficient even under the utmost pressure, every drink perfect! The Security Team were Respectful Welcoming contributing to a safe & enjoyable night out without ever being intrusive absolute class! It’s rare to find a Venue where Hospitality Shines at every level From the Owner to Bar Staff to The Security Team But QRoom absolutely delivers - the team here have absolutely nailed it! If your looking for a place with a great atmosphere excellent service and a team that truly takes pride and cares about giving you an unforgettable experience The this is the place to go! Qroom is worth every visit ‘what a Vibe’ Highly Recommended